How to compare LED display suppliers in Nepal

Is the supplier authorised by the brand it sells?

Ask for a manufacturer authorisation letter for the exact brand being quoted. An authorised supplier can source genuine product, honour the manufacturer’s warranty and get technical support from the factory; a reseller buying through intermediaries often cannot.

This matters especially for tenders, which commonly require manufacturer authorisation alongside CE and RoHS certificates. Even outside tenders, it is the simplest test of whether the supplier has a real relationship with the brand or is passing on a product they cannot support.

Do they survey the site before quoting?

A serious supplier will want to see the site before giving a firm price. Structure, access, power, sunlight, viewing distances and wall strength drive most of the specification, and none of them can be judged from a phone call.

A quote produced without a survey is either padded to cover unknowns or will be revised later. Be wary of a figure that arrives within minutes for an outdoor screen; it has not accounted for the steel, the foundation or the cable route. We survey free of charge before any firm quote, and many competent suppliers do something similar.

Who actually installs the screen?

Ask whether installation is done by the supplier’s own staff or subcontracted. In-house teams are accountable for the result; subcontracted teams may do good work, but when a cabinet is misaligned or a cable fails, responsibility can bounce between companies.

Installation quality decides how the screen looks for its whole life. Flatness, seam alignment, calibration and tidy cabling are skilled work. All our installation is done in-house, which is also why we can commit to response times later.

Where are the spares and who services the screen?

Ask where spare modules, power supplies and receiving cards are physically held, and whether they are batch-matched to your screen. A supplier with spares in Kathmandu can fix a fault in a visit; one without may need weeks of shipping.

Also ask about response outside the valley. A screen in Pokhara, Butwal, Biratnagar or Nepalgunj needs a supplier with a plan for getting a technician there. Ask what happens after the warranty — whether there is an annual maintenance contract, and what it covers.

Can they show you real installations?

Ask to see installations similar to yours, and visit one if you can. A supplier who has done outdoor billboards, control rooms, school screens and hotel walls can show you the range; a supplier whose portfolio is all catalogue photos cannot.

When you visit, look at the screen in the conditions that matter: a flat white image for colour uniformity, the screen in full sun for brightness, and the joins up close for alignment. Ask the owner how long faults take to be fixed. A long track record in Nepal — for us, more than 100 installations since 2017 — is evidence that the supplier understands the monsoon, the power and the logistics.

How do you compare the quotes themselves?

Put the quotes side by side on the same lines: model and specification, structure, power work, control system, installation, warranty and where it is honoured, spares, timeline and exclusions. Most large price gaps disappear or reverse once those lines are aligned.

Ask, too, how the supplier handles the control side. A screen is only as useful as the system that feeds it, so a supplier should be able to explain the sending and receiving cards, the processor and the content software they propose, and set them up on site rather than leaving you with a box and a manual.

Then weigh the less tangible things: how clearly the supplier explained trade-offs, whether they talked you out of something you did not need, and how they answered awkward questions about failures. Our quotation checklist gives you the lines to compare, and the Evolve Tech company page sets out who we are if you want to include us in your comparison.

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